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Identity Theft Awareness Week: Stay Informed. Stay Safe!

As we observe Identity Theft Awareness Week, Centrust Bank is committed to continuing to educate our customers on the importance of securing your identity and ultimately your accounts!   In an era where technology has made banking more accessible than ever, it has also given rise to new challenges, particularly in the realm of identity theft. This week serves as a reminder for us all to be vigilant and proactive in safeguarding our personal and financial information.


Identity theft is a pervasive and evolving threat that can have far-reaching consequences for individuals and businesses. From fraudulent transactions to damaged credit scores, the impact of identity theft can be both financial and emotional. As with anything, knowledge is the first line of defense against this ever-present risk.


Although Centrust Bank fortifies our digital infrastructure and internal procedures to properly identify ACH, Wire and Transfer requests, your active participation is crucial in maintaining the integrity of your financial identity. Here are some simple yet effective steps you can take:


Secure Passwords: On a monthly basis update and strengthen your passwords. Use a combination of letters, numbers, and special characters, and avoid easily guessable information like birthdays or names.  We recommend NOT allowing your computer to save these passwords automatically, as a digital thief may be able to replicate your browsing data with sophisticated cyber tools.


Multi-Factor Authentication (MFA):  This is a security system and process that requires users to provide two or more different authentication factors to verify their identity. These factors typically fall into three categories:

  • Something You Know: This includes passwords, PINs, or security questions.

  • Something You Have: This involves a physical device, such as a smartphone, security token, or smart card.

  • Something You Are: This refers to biometric data, such as fingerprints, retina scans, or facial recognition.

By requiring multiple authentication factors, MFA adds an extra layer of security, making it more difficult for unauthorized users to access accounts or systems even if they have compromised one factor (e.g., a stolen password). It is widely used to enhance the security of online accounts, applications, and sensitive information.


Enable MFA whenever possible to add an extra layer of security.  This ensures that even if your password is compromised, an additional verification step is required for access.


Monitor Your Accounts: Regularly review your bank statements and transactions. If you notice any discrepancies or unfamiliar activity, report it to us immediately.


Be Wary of Phishing: Exercise caution when receiving emails, messages, or calls requesting personal information. Centrust Bank will never ask for sensitive information via email or phone, so be skeptical of unsolicited requests.


Stay Informed: Keep abreast of the latest identity theft trends and security best practices. Education is a powerful tool in fortifying yourself against potential threats.


As your banking partner, Centrust Bank remains dedicated to providing you with not only superior financial services but also the highest level of security. Identity Theft Awareness Week is an opportune time for us to reaffirm our commitment to protecting your financial identity and to encourage you to stay informed and vigilant.


Together, we can create a safer digital environment for all. If you have any concerns or questions regarding your account security, please do not hesitate to contact us.


Thank you for choosing Centrust Bank, where your security is our top priority.


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